Terms and Conditions

Thank you for choosing us as your dental care provider. We are committed to your treatment being successful. Please understand that payment of your bill is considered part of your treatment. The following is a statement of our financial policy, which we require that you read and sign prior to any treatment. It is our hope that this policy will facilitate open communication between us and help avoid potential misunderstandings, allowing you to always make the best choices related to your care.

Insurance

Please remember your insurance policy is a contract between you and your insurance company. We are not a party to that contract. As a courtesy to you, our office provides certain services, including a pre-treatment estimate which we send to the insurance company at your request.

It is physically impossible for us to have the knowledge and keep track of every aspect of your insurance. It is up to you to contact your insurance company and inquire as to what benefits your employer has purchased for you. If you have any questions concerning the pre-treatment estimate and/or fees for service, it is your responsibility to have these answered prior to treatment to minimize any confusion on your behalf.

Please be aware some or perhaps all the services provided may or may not be covered by your insurance policy. Any balance is your responsibility whether your insurance company pays any portion.

Payment

Understand that regardless of any insurance status, you are responsible for the balance due on your account. You are responsible for all professional services rendered. This includes but is not limited to dental fees, surgical procedures, tests, office procedures, medications, and also any other services not directly provided by the dentist.

FULL PAYMENT is due at the time of service. If insurance benefits apply, ESTIMATED PATIENT CO-PAYMENTS and DEDUCTIBLES are due at the time of service, unless other arrangements are made.

UNPAID BALANCES over 90 days old will be subject to a monthly interest of 1.0% (APR 12%). If payment is delinquent, the patient will be responsible for payment of collection fees, attorneys’ fees, and court costs associated with the recovery of the monies due on the account.

Broken/No-show Appointments

Appointments require a 24-hour notice to reschedule. Failure to provide this notice will result in a $50.00 fee. Please help us maintain the highest quality of care by keeping scheduled appointments.

I have read, understand, and agree to the terms and conditions of this agreement. Sapphire Creek Dental 2180 State Hwy 46 W Suite 106, New Braunfels, TX 78132-4464 (830) 302 4181 www.sapphirecreekdental.com

 

Terms and Conditions (Terms of Service)

Effective Date: 12/20/2024
By opting in to receive SMS messages from Sapphire Creek Dental, you agree to the following terms:

1. SMS Messaging Service

   By providing my phone number, I consent to receive SMS text messages from Sapphire Creek Dental for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out.

2. Message Frequency

   You will receive messages up to 6 times per month.

3. Message and Data Rates

   Message and data rates may apply based on your mobile carrier’s terms.

4. Privacy Policy

   Your information will be handled in accordance with our Privacy Policy, which can be viewed at https://sapphirecreekdental.com/privacy-policy/.

5. Opt-Out Instructions

   You can opt out at any time by replying “STOP” to any SMS message. Reply HELP for support. You may also contact us directly at [email protected].

6. Liability

   We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers.

By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.