Updated date: December 6, 2024
Who we are
Our website address is: https://sapphirecreekdental.com/.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Your data will be stored and managed in compliance with HIPAA and ePHI requirements. It will be shared in an anonymous format and, when necessary, with compliant partners under a Business Associate Agreement (BAA) to better serve your needs.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Effective date: November 1, 2024
Text Message Privacy Policy
At Sapphire Creek Dental (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide us through text message (SMS) communications. This Text Message Privacy Policy outlines how we collect, use, store, and share information related to your interactions with our text messaging services. By opting into or receiving text messages from us, you agree to the terms outlined in this policy.
Information We Collect
When you interact with our text messaging service, we may collect the following types of information:
- Phone Number: Your mobile phone number, which you provide when you opt in to receive our text messages.
- Message Content: Any information or content that you send us via text, including responses to our messages, inquiries, or feedback.
- Usage Data: Details about your text message interactions with us, including the date and time of messages sent, whether you open or respond to our texts, and other interaction data.
- Device Information: Information about the device you use to receive our text messages, such as your device type, operating system, and mobile network information, to improve service delivery.
How We Use Your Information
We use the information we collect for the following purposes:
- Communication: To send you promotional offers, updates, and notifications related to our products, services, or events.
- Customer Support: To respond to your inquiries, provide customer support, and address issues or questions through text message.
- Transactional Messages: To send messages related to transactions or services you requested, such as order confirmations, shipping updates, account alerts, or service reminders.
- Marketing and Promotions: To send marketing messages about new products, services, discounts, and special offers, provided you have opted in to receive such messages.
- Feedback and Surveys: To request feedback, conduct surveys, and gather opinions about our products or services via text.
Opting In and Opting Out
- Opt-In: You may opt in to receive text messages from us by signing up, completing a form, or agreeing to receive communications via text. By opting in, you consent to receiving text messages from us at the phone number you provided.
- Opt-Out: If you no longer wish to receive text messages, you may opt out at any time by replying “STOP” to any of our text messages. After you opt out, we will stop sending you marketing and promotional text messages, but we may continue to send appointment-related messages.
Message Frequency and Costs
- Message Frequency: Depending on the service you opt into, you may receive recurring messages. The frequency of messages will vary based on your preferences or the type of service you signed up for.
- Message and Data Rates: Message and data rates may apply to text messages sent to and received from us, depending on your mobile carrier and plan. Check with your mobile carrier for more information about potential charges for text messages.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist in delivering text message services, such as SMS delivery platforms or customer support systems. These third parties are required to maintain the confidentiality and security of your information.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale, your personal information may be transferred as part of that transaction. We will notify you of such changes via text or email.
Data Security
We implement reasonable physical, administrative, and technical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of communication over the internet or mobile networks is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you opt out of our text messaging service, we will retain your information only as required for legal or business purposes, and we will not send you further marketing messages.
Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
- Access: You may request information about the data we hold about you.
- Correction: You may update or correct any inaccurate or incomplete information we have on file.
- Deletion: You may request that we delete your personal data, subject to certain legal exceptions.
- Opt-Out of Marketing: You can opt out of receiving marketing text messages at any time by replying “STOP” to any of our text messages.
For inquiries regarding your personal information or to exercise any of your rights, please contact us at 830-302-4181.
Children’s Privacy
Our text message service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Text Message Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the policy and post the revised version on our website or via text message. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy.
Contact Us
If you have any questions about this Text Message Privacy Policy or our data practices, or if you wish to exercise any of your rights regarding your personal information, please contact us at:
- Email: info@SapphireCreekDental.com
- Phone: 830-302-4181
- Address: 2180 State Hwy 46 W, #106, New Braunfels, TX 78132
Effective date: November 1, 2024
Email Message Privacy Policy
At Sapphire Creek Dental (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide us through email communications. This Email Message Privacy Policy outlines how we collect, use, store, and share information related to your interactions with our emailing services. By opting into or receiving emails from us, you agree to the terms outlined in this policy.
Information We Collect
When you interact with our email messaging service, we may collect the following types of information:
- Email: Your email, which you provide when you opt in to receive our email messages.
- Message Content: Any information or content that you send us via email, including responses to our messages, inquiries, or feedback.
- Usage Data: Details about your email message interactions with us, including the date and time of messages sent, whether you open or respond to our email, and other interaction data.
- Device Information: Information about the device you use to receive our email messages, such as your device type, operating system, and mobile network information, to improve service delivery.
How We Use Your Information
We use the information we collect for the following purposes:
- Communication: To send you promotional offers, updates, and notifications related to our products, services, or events.
- Customer Support: To respond to your inquiries, provide customer support, and address issues or questions through email message.
- Transactional Messages: To send important messages related to transactions or services you requested, such as order confirmations, shipping updates, account alerts, or service reminders.
- Marketing and Promotions: To send marketing messages about new products, services, discounts, and special offers, if you have opted in to receive such messages.
- Feedback and Surveys: To request feedback, conduct surveys, and gather opinions about our products or services via email.
Opting In and Opting Out
- Opt-In: You may opt in to receive email messages from us by signing up, completing a form, or agreeing to receive communications via email. By opting in, you consent to receiving email messages from us at the phone number you provided.
Opt-Out: If you no longer wish to receive email messages, you may opt out at any time by unsubscribing. After you opt out, we will stop sending you marketing and promotional email messages, but we may continue to send appointment-related messages.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist in delivering email message services, through customer support systems. These third parties are required to maintain the confidentiality and security of your information.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale, your personal information may be transferred as part of that transaction. We will notify you of such changes via text or email.
Data Security
We implement reasonable physical, administrative, and technical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of communication over the internet or mobile networks is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you opt out of our email messaging service, we will retain your information only as required for legal or business purposes, and we will not send you further marketing messages.
Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
- Access: You may request information about the data we hold about you.
- Correction: You may update or correct any inaccurate or incomplete information we have on file.
- Deletion: You may request that we delete your personal data, subject to certain legal exceptions.
- Opt-Out of Marketing: You can opt out of receiving marketing email messages at any time by replying “STOP” to any of our email messages.
For inquiries regarding your personal information or to exercise any of your rights, please contact us at 830-251-6399.
Children’s Privacy
Our email message service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Email Message Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the policy and post the revised version on our website or via email message. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy.
Contact Us
If you have any questions about this Email Message Privacy Policy or our data practices, or if you wish to exercise any of your rights regarding your personal information, please contact us at:
- Email: info@SapphireCreekDental.com
- Phone: 830-251-6399
- Address: 2180 State Hwy 46 W, #106, New Braunfels, TX 78132
